Psychotherapeutic counselling

Our professional psychologists will help you if you feel weighed down by personal or interpersonal problems. In one or several talks on site or via video consultation, you can get suggestions for changes, on how to help yourself and information about therapy options or further addresses you can contact. The discussions are absolutely confidential: our psychologists are subject to secrecy. Moreover, the consultations are free of charge and you usually receive an appointment within a few weeks.

In acute crisis situation please contact one of the emergecy addresses provided by us. You can find them on the Website Emergency Addresses and assistance. Our psychologists also offer an open telephone consultation on Mondays for urgent problems. Frequently asked questions about the Psychotherapeutic Counseling Center are answered in the FAQ.

Psychotherapeutic counselling is there for you:

with personal difficulties, such as

  • anxieties
  • restlessness, exhaustion or sleep disorders
  • feelings of being overworked, persistent stress
  • depressive moods
  • Physical / psychosomatic complaints
  • Lack of self-esteem
  • Social difficulties or contact problems
  • Relationship and partnership conflicts
  • Conflicts with parents / in the family; problems with detachment
  • Questions of identity and life design
  • Addictive behaviour
  • Strokes of fate and other challenging problems
  • Experiences with sexualized violence

with study-related problems, such as

  • pressure to perform, speech and exam anxiety
  • feelings of being overwhelmed, perfectionism and fear of failure
  • Difficulties with work and concentration
  • Procrastination
  • writer's block
  • Self-organisation
  • Time management problems
  • Motivation problems
  • Uncertainties about choosing / dropping out of a course of study

Please note that medical certificates are not issued at the Student Services Office. If necessary, please contact your family doctor or specialist.

YOU WOULD LIKE TO RECEIVE COUNSELLING?

Please first make an advising appointment by telephone through our Social Services Office.

  • You can reach the office from Monday to Friday from 09:30 to 12:00 by telephone at +49 711 4470-1260.
  • Our psychotherapeutic counselling is also available in English and online on request.
  • Note: You should be in Germany at the time of the call.
  • Important: Please fill in and send us the forms below as soon as you have made an appointment for counselling. This way, the psychologists can prepare themselves well for your counselling.
  • If you are unable to keep an appointment, please cancel it in advance via telephone or via mail (Terminabsage@sw-stuttgart.de). This way we can use the appointments for other students and shorten waiting times!

Please note: No more initial appointments can be made for this year. However, you can contact the Social Services Office again from 01 December for counselling appointments in the new year. 
In acute crisis situation please contact one of the emergecy addresses provided by us. You can find them on the Website Emergency Addresses and assistance. Our psychologists also offer an open telephone consultation on Mondays for urgent problems.

Important: Send in advance!

Please make sure that you send us the necessary forms in good time after you have made an appointment – i.e. the problem list as well as the handwritten signed registration form and, in the case of video counselling, additionally the signed declaration of consent from RED.

There are two ways to do this:

  • by post to Studierendenwerk Stuttgart, Psychotherapeutic Counselling Centre, in person to Nadia Ait Atmane, Michelle Barcsay, Julia Haferkamp, or Marlene Ilg, Rosenbergstraße 18, 70174 Stuttgart
  • or online via upload function. Please send us only pdf files and name them in the format: Name_Date of today_Date of appointment_Time of appointment. To upload your files, click directly on the button below. Please note: Documents uploaded without an appointment cannot be considered.

Video consultation

The Psychotherapeutic Counselling Centre also offers video counselling. Our psychologists use the data protection-compliant video tool from RED medical, which is also recommended by the Association of Statutory Health Insurance Physicians.

You can find the technical requirements for the video tool as well as important information on data protection in the FAQ of the RED Medical video tool.

For a video counselling that complies with data protection regulations and is adapted to your needs, it is important that you send us the following documents before the appointment that you have made by phone. The forms for this can be found above.

  • the signed consent form
  • the registration form for students, university or MPI employees
  • the completed problem list

 

Procedure

Once all forms have been filled out and signed, the video consultation can be carried out by our psychologists. On the day of your appointment at the latest, you will be sent the dial-in link via the RED Medical video tool. Open this link on the day of your appointment – preferably in Safari, Google Chrome or Mozilla Firefox. Then enter your name for the video consultation. Your name is only visible to the person doing the consultation. The psychologist will start the online application at the agreed time so that the consultation can begin. 

If you have not received an email, check your spam folder first. If there is no email in there either, the psychologist will call you at the agreed time and give you the access code. In this case, open the link to register with RED Medical and enter your name. After the access code has been entered, the video consultation can start.

Counselling in Ludwigsburg

Once a month, we also offer you the opportunity to get advice in Ludwigsburg:

Always on the first Wednesday of the month, from 11 am to 4 pm in the Königsallee residential complex, Königsallee 60, 62, study room 1.

Important: Please arrange your counselling appointment in advance by calling our Social Services office. 

From 02 December 2024: Counselling in Esslingen

Once a month, we also offer you the opportunity to get advice in Esslingen:

Always on the first Monday of the month, from 2 pm to 5 pm at Mettinger Straße 127, room Schenkenberg 2.

Important: Please arrange your counselling appointment in advance by calling our Social Services office. 

Man with depression

Open telephone consultation hour

Our Psychotherapeutic Counselling Centre offers weekly open consultation hour by telephone for urgent problems:

  • Every Monday from 1pm to 3pm you can always 
  • you can always reach a psychologist directly,
  • without having to register in advance
  • under the telephone number: + 49 711 4470-2402.

Please note: On Monday, 25 September, the open telephone consultation hour will exceptionally be available from 16:00 to 18:00 (instead of 13:00 to 15:00 as usual).

Frequently asked questions

Students who are enrolled at one of the universities we support in Stuttgart, Ludwigsburg, Esslingen, Göppingen and Horb can take advantage of psychotherapeutic counseling and group services free of charge.

The counselling takes place in personal one-on-one meetings in a confidential environment and at eye level – our psychologist will therefore address you formally. At the first meeting, you describe your concerns. In the further course of the consultation, the aim is to find the solution that suits you best. This will show whether one session is sufficient or whether several sessions are needed. If your problem cannot be adequately treated during the counselilng session and therapy is necessary, we will discuss the options available and, if necessary, name other places to turn to. We cannot offer therapy.

You can either get counselling on site in our administration building on the first floor of Rosenbergstraße 18 in Stuttgart-Mitte or via video consultation. We conduct video consultations via the RED medical consultation tool in accordance with data protection regulations. The application is browser-based and you do not need to install anything. We also offer you the opportunity to get advice in Ludwigsburg, (Königsallee, 60,62, Lernraum 1).

Please make an appointment by calling our Social Services office. You can reach us Monday to Friday from 9:30 am to 12:00 pm at +49 711 4470-1260.

You can get advice by phone if you have already had a conversation with one of our psychologists – in the counseling centre, by video or during the telephone consultation.

This depends on the individual case. The counselling sessions usually last 45 to 50 minutes.

The conversations are strictly confidential – we are subject to the legal duty of confidentiality. Your data is safe with us and will not be passed on to universities or other third parties.

Unfortunately, we cannot offer acute crisis appointments at our counseling center. However, we offer an open telephone consultation every Monday from 13:00 to 15:00: +49 711 4470-2402.

If you need someone to talk to right away, please contact the telephone counselling service at +49 800 1110111 and +49 800 1110222 (or as Chat on www.telefonseelsorge.de) Alternatively, specialists in private practice (psychiatrists) help with crisis intervention. You can find contact details under emergency addresses.

Unfortunately, we cannot offer therapy in our counselling center. However, we can advise you on whether psychotherapy would be advisable. We can also clarify any concerns or unanswered questions about the topic of therapy and provide information on how you can find a place in therapy.

You can find initial information about this on the Website of Psychotherapeuten Kammer.

Contact

Psychotherapeutische Beratung

Rosenbergstraße 18, 70174 Stuttgart

Information

+49 711 4470-1260

Telephone Appointment

  • Montag bis Freitag von 09:30 bis 12:00 Uhr

Public Transport

  • 4
  • 41, 42, 43
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Nadia Ait Atmane
Psychologist MSc

Office address

Psychotherapeutische Beratung
Rosenbergstraße 18
70174 Stuttgart
Michelle Barcsay
Psychologist MSc

Office address

Psychotherapeutische Beratung
Rosenbergstraße 18
70174 Stuttgart
Julia Elen Haferkamp
Certified Psychologist

Office address

Psychotherapeutische Beratung
Rosenbergstraße 18
70174 Stuttgart
Marlene Ilg
Psychologist MSc

Office address

Psychotherapeutische Beratung
Rosenbergstraße 18
70174 Stuttgart

Note

As emails are not encrypted, we ask you not to send us any emails. This is due to the special data protection for psychologists and serves your security - because this way we can ensure that your sensitive data cannot be accessed by unauthorised third parties.

Use our telephone consultation hours to make an appointment. You can reach the Social Services Office from Monday to Friday from 9:30 am to 12:00 pm at +49 711 4470-1260.